Gift Voucher Terms & Conditions
- Gift Vouchers are valid for 1 year from the purchase date.
- Gift Vouchers may not be redeemed for cash. No credit or change will be given on the unused portion of the Voucher.
- Gift Vouchers are not valid for deposits for catering.
- Gift Vouchers are not replaceable if lost, stolen or destroyed, photocopied or altered in any way and will not be accepted by Raw Bar.
- Terms and Conditions of the Voucher are governed by the laws of NSW.
- If the total value of food purchased is less than the value of the vouchers offered as payment, no change will be given.
- If the total value of food purchased is greater than the value of the voucher(s) offered as payment, the customer will be required to pay the difference at the point of sale, with either cash or credit/debit card.
Payment Using Stripe
- Gift voucher orders are placed on our website using the gift voucher form and payment is redirected and processed through Stripe. You will receive a payment receipt as order conformation from Stripe immediately after placing the order. If you have not received this receipt within an hour, please check your junk mail folder. For further assistance, please contact us directly.
- Delivery of digital gift vouchers are sent via email as an attached PDF within 1-2 hours. If you have not received the digital gift voucher attached to an email within this time, please check your junk mail folder. For further assistance, please contact us directly.
- Please choose carefully when purchasing vouchers. We do not offer any refunds for vouchers ordered incorrectly or if you change your mind.
- No sensitive information is collected on our website besides your name, phone number, email for identification purposes. Raw Bar has a strict policy on protecting your privacy and does not share this information with anyone.
- All transactions are processed in Australian dollars (AUD).